Frequently Asked Questions
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Once you arrive at the airport you can find your chauffeur at the designated meeting point provided in the email with all the required details like the chauffeur's name, phone number, vehicle info and pick-up point.
You can get in touch with us by phone at our customer service number or the contact page on our website.
Yes, our services are available 24/7.
Certainly. For important events like anniversaries and weddings, Zurich Taxi Transfer provides transportation services.
The most common reasons are security, insufficient funds, or amount limits. If you have any issues, contact ZTT’s Customer Service, and we will help you with your booking payment..
The currency selected on our page is the Euro. However, the cash payments can be made in another currency. For more help, contact or email Zurich Taxi Transfer Customer Service.
Once your card has been charged the amount shown on the confirmation, you can request payment confirmation. For further help, contact Zurich Taxi Transfer Customer Service by phone or email.
You can use your transfer confirmation to request an invoice by choosing "Change transfer details" and "Request an invoice." Here, you can provide your company's data.
If you are eligible for a refund, the amount will be credited back to your bank account within 10-15 days. If you have not been notified about the refund, please email us or contact Zurich Taxi Transfer Customer Service.
Any extra gratitude for your driver's extraordinary service is entirely at your discretion and highly appreciated by the drivers!
You need to make two bookings for each group. Alternatively, you can choose one and enter the flight details with which the last passenger arrives at the airport. Any possible flight alterations (delays, etc.) may prevent the collection of all passengers within the allotted wait time.
After completing the booking process, you can enter the discount code in the ‘’discount code’’ field, and the price of your transfer will be automatically modified. You can email or contact the Zurich Taxi Transfer customer care team for more details.
Zurich Taxi Transfer’s web page displays the current discount codes for new bookings. For more queries, you can contact Zurich Taxi Transfer customer staff.
We at Zurich Taxi Transfer offer several payment methods. For some routes, you can choose cash payment in the last step of the booking process, which means you can book without a credit card. For more details, you can contact our customer care team.